Privacy Policy

Last Updated: 1 September 2026

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At Foldingwala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit www.foldingwala.com or purchase from us.

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1. Information We Collect

We may collect information such as:

• Name

• Phone number

• Email address

• Billing and delivery address

• Order and purchase details

• Payment transaction information

• Website usage, device and browser information

We do not directly store your complete card, UPI or banking credentials. Payments may be processed through authorised third-party payment providers.

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2. How We Use Your Information

We may use your information to:

• Process and deliver orders

• Provide order and shipping updates

• Process payments, returns and refunds

• Respond to customer enquiries

• Prevent fraud and misuse

• Improve our website and services

• Send promotional communications where permitted

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3. Sharing of Information

We may share necessary information with trusted service providers such as:

• Payment gateways

• Courier and logistics companies

• Website and hosting providers

• Customer-support and technology providers

• Government or legal authorities where required by law

We do not sell or rent your personal information to third parties.

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4. Cookies

Our website may use cookies and similar technologies to remember preferences, understand website usage and improve your shopping experience.

You may control cookies through your browser settings.

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5. Data Security

We take reasonable security measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no internet-based system can guarantee absolute security.

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6. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, legal, accounting, tax and business requirements.

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7. Your Privacy Rights

Subject to applicable law, you may contact us to request access to, correction of or deletion of your personal information, or to raise a concern about how your information is handled.

You may also unsubscribe from promotional communications at any time.

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8. Third-Party Links

Our website may contain links to external websites or services. Foldingwala is not responsible for the privacy practices of third-party websites.

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9. Children's Privacy

Our website is intended for general shopping purposes. Minors should use the website and make purchases only with the involvement of a parent or legal guardian where required by law.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

For privacy-related questions, requests or complaints, contact:

Foldingwala
Shop No. 5, Building No. 27,
HDIL Industrial Estate, Chandansar,
Virar East, Palghar, Maharashtra – 401305

Phone: +91 70456 71000
Email: foldingwala1@gmail.com